Gandi.net Reviews

Based on 20 customer reviews and online research, gandi.net has a consumer rating of 4.5 out of 5 stars, indicating that most customers are very satisfied with Gandi.net.

4.6 / 5.0

20 Reviews

5 Stars(17)

0%

4 Stars(1)

0%

3 Stars(0)

0%

2 Stars(0)

0%

1 Star(2)

0%

How would you rate Gandi.net?

Customer Reviews (20)

Sort by: Most Recent
Carlos Fleming
Posted on 05/30/2021
Great domain provider

Great domain provider. Awesome features at a competitive price. 2 free mailboxes per domain.

Helpful
Reply
Liam Sanchez
Posted on 05/06/2021
Fast and effective support experience!

I've had a problem setting up SSL (I probably did not wait for the upgrade to S+ to complete, this messed up both my http and https access). The support reacted very fast, solving the issue promptly.

Helpful
Reply
Rebecca Adams
Posted on 04/22/2021
Wow you guys are jus soo awesome

Wow you guys are jus soo awesome! I am (and will) tell everyone about you! I 've been in the IT fields for nearly 40 years! Soo.. I guess I know a little about when I see a great thing in it!
John :)

Helpful
Reply
Terry Hicks
Posted on 04/18/2021
Rapid and efficient

I had problem with renewal one of my subscription. They helped me to solve the problem in 2 minutes...So that I could pay my bill ;-)

Helpful
Reply
Jesse Miller
Posted on 04/15/2021
Nothing but praise for Gandi

Nothing but praise for Gandi. Both before and after I opened an account, their responses to all my questions have been accurate, complete and helpful; often including further information in case it might be useful (which it often was). Their Portal is clear and easy to use, features are well explained and their help pages are informative. (I use their domain registrar and email services.)

Helpful
Reply
Grace Ruiz
Posted on 04/07/2021
Impossible to get in touch

How to get in touch with someone from this company is proving impossible. My supposed log ins I didn't know I had do not work, I ask to reset but I never get the email! I have now had to fill in a form where they say they will get in touch 'as soon as possible'. Anyone have an idea of how long that means! It is shocking that you cant get someone on a phone or even a webchat without being 'logged in'!
I have no idea about IT so my head is exploding as it is. My email seems to have been hacked and they have me black listed so I cant send emails out. That is kind of urgent as need to send invoices by certain times etc so I get paid so I can pay my bills. So 'as soon as possible' and now being 2 days is no where near soon and disgusting customer service. Ticket number - support-en #13679896 Hopefully I will be more successful trying to get in contact via here! Lets see

Helpful
Reply
Ray Prescott
Posted on 03/19/2021
Great job Jérôme !

Nice helping from Jérôme after we bought a SSL certificate.
We are thankfull to him for his help and assistance.

Helpful
Reply
Tristan Brooks
Posted on 03/02/2021
Simply great

As usual, Customer Care really cares ;)

Helpful
Reply
Debra Flores
Posted on 02/26/2021
Jerome has been exceptional with…

Jerome has been exceptional with assisting with a transfer project. It was great working with you.

Helpful
Reply
Kim Shaw
Posted on 02/17/2021
their payment service collects money…

their payment service collects money and it does not credit you with smart thieves.
for guillaume:
my answer:
I would like to answer this
Guillaume
you do not work for gandi check my user is : akumar701850
I have already made requests with proof of debits
you dare to pretend to help.
stop confusing people
you just have to repay what you have debited
otherwise I will create fraud alerts in all forums in europe, india and the world for 1 year .

Helpful
Reply
Guest
Posted on 01/28/2021
Excellent service - Account and payment issues

Account and payment issues - initial response was very quick and the issues resolved via a single email.

Helpful
Reply
Hailey Kim
Posted on 01/17/2021
Helpful, quick answer

A quick and helpful reply to my technical query about web redirection.
Problem solved!

Helpful
Reply

Got a Question?

Ask a question and get answers from others!

Submit Your Question